You may exchange any product purchased from mcgrathfishing.com by following the instructions below. All emails will be answered within 24-48 business hours, excluding weekends and all major U.S. holidays. Please allow an additional 1-2 business days for responses during new launches.
- ALL SALES FINAL unless we sent you the wrong product or size, you may exchange it
(ALL SALES ARE FINAL due to merchandise drops that won't be restocked)
- In the event you need to exchange a product, this must be completed within 14 days of your ORIGINAL delivery date.
- We do not accept any exchanges on items that have been washed, worn, or appear to have been damaged by the customer. Any defective or damaged merchandise must be reported to our customer service team before exchanging so we can handle the situation on a case by case basis.
- Please include a note in your return package with the following necessary information:
- Items you want exchanged
- Address to send shipment back, if different then original shipping address
- Your order number
- If possible, also include the original packing slip, which serves as your receipt
McGrath Fishing
740 Duffy Dr
Crystal Lake, IL 60014
- Most orders will ship within one business day provided that product is in stock. For Alaska, Hawaii, and Canada, we offer USPS and FedEx shipping options. Typically, standard shipping within the Continental US is two to four days. We cannot guarantee when an order will arrive once it is in the hands of USPS or FedEx.